2/27/2025

Typical problems with the INTERNET router and how to solve them?


A router is a device that nowadays is present not only in companies but also in every family that understands and knows how to use the possibilities and advantages of information technologies.

So, the internet. computers and smart devices have become part of our everyday business and private lives.

In order to be able to provide Internet access to all devices and all members in the house, we need a device called a router. The router is in this case

I have a device that is also our access point to our network and the Internet, that is ACCESS POINT.




 PROBLEM No. 1

You bought a new router, and now you have the job of plugging it in, setting it up to work properly.

 As we mentioned, the initial step is to connect the LAN cable from the modem, coaxial, DSL or FiOS, which was assigned to you by your ISP (Internet Service Provider) to the router (the WAN signal lamp flashes if you have a signal), as well as the router's power supply.

Manufacturers deliver a SETUP CD with each of their devices, that is, an installation CD that guides you through the installation of your device. In this way, the key parameters are automatically adjusted, and if you are not very pro level with network devices, this is the recommended way for you.

Either way, there are a few things you'll need to learn about your router, and that's what we're going to focus on in this post.

You can receive the Internet signal from the router wirelessly or via a network LAN cable.

Confirmation that WiFi (wireless broadcasting) is turned on on your router is the flashing of the WLAN indicator.

If WiFi is turned on, it is necessary to set a WPA or WPA2 PSK password to prevent unauthorized use of your network.

Possible situation No. 1: you have done everything but you still do not see a signal from your router. It is advised to disconnect the cables between the router and the modem and disconnect the modem from the power supply for at least 30 seconds, then connect everything again.


Situation #2: You ran the software from the installation CD but it reported that it could not find your router even though you connected your computer with a LAN cable to one of the router's ports.


Solution: You need to open network settings on your computer (Windows 7):

Control Panel - Network and Internet - Network Sharing Center - Change Adapter Settings

Then right-click on the LAN connection and open Properties, then select Internet Protocol version Version 4 (TCP/IPv4), then select Properties again:





Check "Use the following IP address." Now you will be in a situation where you have to enter IP addresses manually, so that the first one (the IP address of your computer) is different from the IP address of your router, which is usually "192.168.1.1", so you enter: "192.168.1.2" in the first field. This is because you know that two devices (in this case a computer and a router) on a local network cannot have the same IP address. . In the "Subnet mask" field, type "255.255.255.0"—typical for a home network, and in the "Gateway" field, type the router's default IP address—"192.168.1.1."

You have to do the above most often when the DHCP option is not enabled on the router (

Dynamic Host Configuration Protocol) because it is an option that ensures that all devices connected to the router get different IP addresses.

Otherwise, as far as router settings are concerned, you access the router interface by entering the IP address of the router in the URL field of your web browser: 192.168.1.1.

Then you will be asked for a username and password, which is determined by the router manufacturer, and when you enter it, you enter the router interface.


PROBLEM No. 2

Your network name has disappeared from the list of networks seen by your devices

During the setup that you did by starting the CD, you must have been asked for the name of your network, which other devices will see and which you selected and entered. The name of that network on the router is the SSID and it broadcasts it to the environment as a signal name.

 If you have accessed the router one of the options available with the router is to set it to broadcast the name of your network (Network Name Broadcasting) or not to do so, so your network will not be visible.

For security reasons, you can also make your network invisible, but it is assumed that you have previously set up all your devices to receive the signal.


If it happened (and not by your will), to make your network name disappear you have to do the following:

Set your computer or other device to connect to your router even when it's not broadcasting a network name!


 Control Panel->Network and Internet->Network and Sharing->Manage Wireless Networks.

If you see your wireless network listed, right click on it and go to properties. Select the option "Connect even if the network is not broadcasting its name (SSID)."


If you don't see your network listed, click "Add" and select "Manually connect to a wireless network" then enter your network information.



PROBLEM No. 3

There are frequent signal interruptions from your router

You are carelessly surfing the Internet and suddenly the Internet signal is interrupted.



Potential Solution: This is a common problem, especially for those using cable internet or FIOS. The cause is the instability of the signal, and the reason is usually the splitter. So replace the splitter according to the following.




PROBLEM No. 4

Port forwarding does not work on the router

When you have an IP camera in the network, for example, you need to provide an open port for it so that you can access it via the Internet from a remote location. That router feature is called "port forwarding," and when you've configured your router for an application, there's a tool to check if the appropriate port is open.

One of the links that offers such a check is here!



PROBLEM No. 5

 You forgot the password to access the router or your network

 If you face the situation of forgetting the password to access your router or your network, it is solved by resetting your router to factory settings.

How is it done?

There is a RESET button on the back of the router:





 Using a paper clip, press the button and hold it until the LEDs flash, or as long as the manufacturer provides for a factory reset.

Then access the router with factory settings and you can set a new password.

Newer routers have options to save the appropriate settings, so the previous procedure is not necessary, you just find them.


PROBLEM No. 6


My new device (tablet, smart phone) won't connect to my network

Example: You know your router is working because you can connect to it through your laptop without any problems, but you can't seem to connect your new tablet or game console to it.


So what's the problem?

The first thing you need to confirm is whether your new device is working, which is determined by connecting it to another network, or wifi hotspot. If it connects, go to the next step...

The reason may be the following:

Your router is "dual band", that is, it emits a signal on two frequencies: 2.4GHz and 5GHz, and your new device connects to the wrong one.

Some routers use the same SSID for both frequencies, so some devices may not automatically connect to the correct one. Almost all tablets, e-readers, gaming systems connect to 2.4 GHz.

Only newer wifi devices connect to 5GHz.

It is advised that when you setup the router, you set different SSID network names for each band (frequency).

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